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Home Services

Connect the field service platform, accounting, marketing, and supplier data your home service company runs on, so every location and every trade is measured the same way. Cass & York builds custom AI-assisted document processing and software integrations that reconcile field jobs, accounting, marketing and acquired locations, with human review for uncertain records.

HVAC, plumbing, electrical, roofing, pest control, landscaping, cleaning, restoration, and the other trades that send crews into homes. Built for companies running several trucks, several locations, or a growing set of acquisitions.

Show Us Your Workflow

[01] Where systems separate

Where the numbers stop matching.

  • 01The field service platform and accounting disagree on revenue, customers, and jobs
  • 02Marketing reports calls and leads, not booked and paid work
  • 03Recurring plans and service agreements are sold in one system and fulfilled in another
  • 04Technician pay, commissions, and job costing are rebuilt in spreadsheets every pay period
  • 05Supplier invoices, permits, and photos live in email and portals instead of on the job
  • 06Every acquired company arrives with its own software and its own definitions

[02] The software in place

The systems we usually find.

Home service companies tend to run one main field platform, an accounting system, and a long tail of marketing, phone, review, and supplier tools. The questions owners care about cross all of them.

  • Field service platform

    ServiceTitan

    Common at larger HVAC, plumbing, electrical, and garage door companies. We connect it to the systems it doesn't cover and to locations that run something else.

  • Field service platform

    Housecall Pro and Jobber

    Popular with growing companies across many trades, and often still running at acquired locations.

  • Route based service platform

    FieldRoutes and PestPac

    Built for recurring route work like pest control and lawn care, where density and renewals drive the business.

  • Accounting

    QuickBooks Online and Sage Intacct

    Where invoices, payroll, and costs land, usually with a different customer and job structure than the field platform.

  • Lead sources

    CallRail and Google Local Services Ads

    Lead and call data that only becomes useful once it is matched to booked and completed jobs.

[03] Questions worth answering

Numbers owners ask for that no single system can answer.

01Profit by location, trade, and technician
Revenue lives in the field platform. Labor, materials, and overhead live in payroll and accounting. The answer needs both.
02Cost per completed job by lead source
Joins marketing spend, calls, booked jobs, and paid invoices so channels are judged on revenue.
03Recurring revenue and retention
Active agreements and plans, renewals, cancellations, and the visits still owed against them.
04Callbacks and warranty work
Return visits linked to the original job, technician, and equipment so the true cost of a job is visible.
05Acquisition performance
Each acquired company measured on the same definitions as the rest of the business from the first month.

[04] What we build

Keep what works. Build what's missing.

We start with one report or handoff that costs your team time every week, then build the connections and software around it.

Explore our services →

[05] In practice

What this looks like in practice.

  • A roll up with five platforms

    A group buys companies faster than it can migrate them. We map every company's jobs, customers, and accounts to one set of definitions so the board sees a single set of numbers while each location keeps working.

  • Commission day

    The office pulls sold and completed jobs from the field platform and rebuilds technician pay in a spreadsheet. We calculate it from the source records and flag the jobs that need a person to look.

  • Which ads actually pay

    Marketing reports cost per lead. We follow each lead through booking, completion, and payment so spend moves toward the sources that produce revenue.

[07] A practical starting point

Connect the systems. Unify the data. Build the workflow.

  1. 01Connect

    Pull jobs, customers, agreements, and invoices from the field platform, plus payments, payroll, and costs from accounting and suppliers.

  2. 02Unify

    Match customers, locations, and jobs across systems and agree on how revenue, margin, and retention are counted.

  3. 03Build

    Deliver the dashboard, reconciliation, or workflow your team needs, with every number traceable to the job it came from.

[08] By specialty

Home Services by specialty

[09] Questions

Home Services: common questions

Do we have to replace our field service software?

No. We work with the platform you already run and build the connections, reporting, and tools around it.

Can you combine reporting across companies we've acquired?

Yes. We map each company's systems to shared definitions so revenue, margin, and retention can be compared and rolled up, before or instead of a migration.

Which home service trades do you work with?

The approach applies to most of them, including HVAC, plumbing, electrical, roofing, pest control, landscaping, pool service, cleaning, restoration, and remodeling. Each trade page below covers the systems and numbers specific to that trade.

What should we bring to the first call?

One report or process that frustrates your team, the systems involved, and who uses the result. You don't need a technical specification.

Can AI automate invoices, work orders and documents across service locations for home services?

Yes. Cass & York can build a workflow that extracts structured details from invoices, work orders and documents across service locations, matches them to records in ServiceTitan and Housecall Pro and Jobber and accounting, and flags missing or ambiguous information for staff review. The integration can reconcile field jobs, accounting, marketing and acquired locations without requiring replacement of your existing core systems.

[10] Start with the process

Show us the workflow your existing software can't handle.

You don't need a technical specification. Walk us through the process, the systems involved, and where your team is losing time.

Book a Workflow Call →
Systems involved