Home Inspection Companies
Connect your inspection software, scheduling, payments, payroll, and accounting so you can see which agents, inspectors, and add on services actually grow the business. Cass & York builds custom AI-assisted document processing and software integrations that connect inspection bookings, add-ons and inspector pay, with human review for uncertain records.
Home inspection companies with several inspectors or several markets, including firms that sell radon, sewer scope, and mold testing alongside the inspection, and operators that have grown by acquiring other inspection companies.
Show Us Your Workflow[01] Where systems separate
Where the schedule and the books stop matching.
- 01Inspector pay is figured from exports, so flat rate, percentage, and add on pay rarely match the payroll run on the first try
- 02Agent referral counts live in the scheduler, but nobody ties them to revenue, cancellations, or add on sales
- 03Radon, sewer scope, and mold tests are booked as add ons, then device pickups, lab fees, and results are tracked somewhere else
- 04Pay at close and split payments land in accounting days or weeks after the inspection, and matching them takes a person
- 05Cancellations and reschedules swing with the real estate market, and no report shows which agents or zip codes drive them
- 06Each acquired company brings its own report software, fee schedule, and agent list
[02] The software in place
The systems we usually find.
Inspection software has become very capable. The gaps show up when a company adds inspectors, add on services, markets, or a second company running different software.
Inspection software
Spectora
Reports, scheduling, payments, agent communication, and inspector pay splits at many companies with several inspectors. We come in when its data has to meet payroll, accounting, or another company's system.
Scheduling and business management
Inspection Support Network (ISN)
Online booking, agent messaging, payments, and analytics, often paired with a separate report writer.
Report writing
HomeGauge
A long running report platform. The services and fees in each report need to tie back to the schedule and to accounting.
Accounting
QuickBooks Online
Where invoices, payments, and refunds land. Split payments and refunds need care to reconcile against the inspection record.
Ancillary testing
Radon monitors and lab reports
Monitor data files and lab results for radon, mold, and water tests that rarely attach to the inspection order on their own.
[03] Questions worth answering
Numbers inspection company owners ask for that no single system can answer.
- 01Revenue and margin per inspection
- Base fee plus add ons, minus inspector pay, lab fees, and drive time, by inspection type and by inspector.
- 02Agent referral value
- Inspections, add ons, cancellations, and paid revenue by referring agent and brokerage, so the relationships that matter get the attention.
- 03Add on attach rate
- How often radon, sewer scope, mold, and other tests are sold with an inspection, by inspector, agent, and market.
- 04Cancellation and reschedule rate
- Booked inspections that fall through or move, by agent, zip code, and how far ahead they were booked.
- 05Inspector capacity and utilization
- Inspections per inspector per day against available hours and drive time, so you know when to hire before the spring market.
[04] What we build
Keep the inspection software. Build what's missing around it.
We start with the report or payroll step that costs your office time every week, then build the connections needed to make it reliable.
01
Inspector pay calculations tied to payroll
Systems Integration →02
Agent and brokerage referral dashboards
Dashboards & Reporting →03
Add on test tracking from booking to results
Dashboards & Reporting →04
Inspection payment and refund reconciliation
Systems Integration →05
Capacity planning by market and season
Workflow Automation →06
Combined reporting across acquired inspection companies
Unified Data Platforms →07
AI-assisted processing of inspection reports, referral records and invoices, with validation and exception review before updating source systems
Document Intelligence →
[05] In practice
What this looks like in practice.
Payroll from the pay splits
Each inspector is paid a different mix of flat rates and percentages, with separate rates for add ons. We calculate pay from completed inspection records, account for cancellations and refunds, and hand payroll a file that ties out.
Which agents actually matter
The owner knows the top referring agents by booking count. We add paid revenue, add on sales, and cancellations per agent and brokerage, so marketing time goes to the relationships that produce paid inspections.
Two companies, two schedulers
An inspection company acquires a competitor that uses different scheduling and report software. We map both to the same services, fees, and agent records so leadership sees combined volume and revenue while the migration decision waits.
[06] Relevant work
Work that shows how we approach it.
[07] A practical starting point
Connect the systems. Unify the data. Build the workflow.
01Connect
Pull inspections, services, fees, agents, and inspector assignments from your inspection software, plus payments, refunds, and payroll from accounting.
02Unify
Match clients, agents, and properties across systems, agree on how revenue per inspection and inspector pay are counted, and flag records that don't reconcile.
03Build
Deliver the dashboard, pay calculation, or reconciliation your team asked for, with every number traceable back to the source inspection.
[08] Questions
Home Inspection Companies: common questions
Do we need to replace Spectora or ISN?
No. Spectora or ISN keeps handling scheduling and reports. We combine its data with payroll and accounting so inspector pay, add on revenue, and agent referrals are measured together.
Can you combine reporting across home inspection companies we've acquired?
Yes. We map each company's services, fees, inspectors, and agents to shared definitions so volume, revenue, and referrals can be compared and rolled up.
Can you calculate inspector pay from our inspection software?
Yes. We pull completed inspections, services, and your pay rules, then produce pay by inspector for each pay period in the format payroll needs.
How do we see which real estate agents send us the most revenue?
We tie each inspection, add on, and cancellation to the referring agent and brokerage, then rank them by paid revenue instead of booking count.
Can you track radon and sewer scope add ons from booking to results?
Yes. We connect each add on order to its device placement, lab or video results, and payment so nothing sits unbilled or unreported.
Can AI automate inspection reports, referral records and invoices for home inspection companies?
Yes. Cass & York can build a workflow that extracts structured details from inspection reports, referral records and invoices, matches them to records in Spectora and Inspection Support Network (ISN) and accounting, and flags missing or ambiguous information for staff review. The integration can connect inspection bookings, add-ons and inspector pay without requiring replacement of your existing core systems.
[09] Start with the process
Show us the workflow your existing software can't handle.
You don't need a technical specification. Walk us through the process, the systems involved, and where your team is losing time.
Book a Workflow Call →